NEEPTV MEMBERSHIP FAQ
Q: What do I see if I join?
A: You will have full access to our database of Live radios
and TV, Video Clips, Live Video streaming broadcasting Sports, News, Movies
and much more.
Q: How do I cancel my NeepTV membership?
A: Send an e-mail to billing@neeptv.com
Q: I forgot my password, how do I get it?
A: Visit http://neeptv.com/forgot.asp
and enter your email address.
Q: My question about Membership is not listed here, what should I do?
A: Send an email to support@neeptv.com
and send us your question in detail.
RADIOS AND TV HELP
Q: What operating systems do you support ?
A: We support any operating system supported by Windows Media Player, Real player and
Winamp.
Q: I have a problem with watching TV who should I contact?
A: Send an email to support@neeptv.com and
describe your
problem in detail.
Q: How do I reach customer service if I have a problem with my order or just a concern in general?
A: Send an email to support@neeptv.com and send us your
problem in detail
Q: Can I order by Check or Money Order?
A: Sorry, not at this moment.
Q: Can I watch TV from anywhere in the world?
A: Yes, you will be able to listen radios and watch TV
from anywhere in the world
Q: What Stations do you have from a particular country?
A: Please email us your question at support@neeptv.com
Q: Can I watch your Channels from my regular TV?
A: Yes you can, with the proper setup you can watch
internet TV on your regular TV
Q: Can I call someone for support?
A: Sorry, at this moment we don't have telephone
support.
Q: Can I use your service from any part of the world?
A: Yes, you can use our services from any part of the
world
Q: What are the speed of the TV channels? Can I use a
dial up connection?
A: The speed of the broadcasts range from 45K to
1500K. Yes many stations are optimized for dial up connections.
Q: Are you a legitimate company?
A: Our company name is 800 Media Inc. We are located
in 444 Brickell Avenue, Suite 417
Miami, FL 33131
United States.
Q: Are all channels included on the subscription or is there an extra fee?
A: All channels are included with your subscription.
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